We are building and need a door fitted into a new opening
The opening can still be adjusted, which is the cheapest time to solve a headroom or side-room problem. Get the measurement done before the lintel and finishes are set, not after.
Emergency call-outs 24/7, every day of the year
20 minute average response across Sandton
Sandton area · Garage Door Installation
Measured, supplied and fitted by technicians who install doors every day.
Covering Wendywood and the surrounding Sandton area, seven days a week.
20 minute average response across Sandton
Garage Door Installation in Wendywood
Wendywood is a settled family suburb of freestanding homes on regular stands, most of them built well before automation was standard. A lot of doors here are second-generation: a sectional door fitted into an original opening, on a motor added later again. Each layer was fine on its own and the combination is often out of balance.
That is the context garage door installation in Wendywood happens in. Openings on older properties in this area were rarely built square, and many still carry the frame or box from a previous door. That is normal and it is measured for — the tracks are shimmed to the door's true line rather than assuming the wall is plumb.
This page covers what that means in practice — the faults we actually attend here, how the job is diagnosed and priced, and how quickly a technician reaches Wendywood. For the subject in full, see our garage door installation guide; for everything else we do here, see garage door services in Wendywood.
Describe the symptom — often a short video — and get a likely cause before a technician is dispatched.
Scope of work
An installation is a complete handover, not a delivery. That means the old door removed and taken away, the new door hung and balanced, the automation commissioned, and the safety systems tested in front of you before the technician leaves.
Where a door is genuinely at the end of its life, we would rather say so than sell another spring set. A perforated bottom section has lost its stiffness and no repair restores it — and that is a different conversation to a door that simply needs its balance corrected.
Everything is quoted as a fixed price on site before work starts, and every repair and installation in Wendywood carries the same 12-month workmanship warranty as the rest of the footprint.
Real situations
These are the calls we take most often from Wendywood and the surrounding Sandton area.
The opening can still be adjusted, which is the cheapest time to solve a headroom or side-room problem. Get the measurement done before the lintel and finishes are set, not after.
Possibly a case for replacing the door only and keeping the frame, tracks and motor. Worth pricing both ways before committing to a full installation.
A low-headroom track kit or a roller door, rather than a standard sectional system. Measure first. Fitting a standard kit into insufficient headroom damages doors.
Sensible, and cheaper done together than done twice, because the springs are balanced with the motor in mind. Specified as one job with motor installation.
Choosing a door
Three clearances decide whether a door can be fitted at all. Headroom is the distance from the top of the opening to the ceiling or the nearest obstruction. Side room is the space either side of the opening for the vertical tracks — usually around 90mm each side. Backroom is how far the horizontal tracks can run into the garage, which must exceed the door height plus the motor rail.
Obstructions are the usual surprise: a lintel, a lighting rail, a roller-shutter box from a previous door, a geyser, or a beam that crosses exactly where the tracks want to go. All of them have solutions; none of them has a solution that can be chosen from a photograph.
A double opening can take one wide door or two single doors, and the choice is not purely aesthetic. One double door is a single mechanism to maintain and a cleaner opening to drive through. Two singles mean one door can stay working while the other is repaired, and each door is lighter, which is gentler on springs and motors.
Where there is a central pillar you have no choice. Where there is not, the width of the opening and the weight of the finished door usually decide it — beyond about 5 metres, a single door starts asking a lot of its springs and its top section.
A new door should be commissioned with the automation, not have a motor added later as an afterthought. The motor is sized against the finished weight of the door including any glazing or timber, and the travel limits and force settings are set with the door already balanced.
Safety infrared beams across the opening are standard on every installation we do. So is battery backup — in this part of Johannesburg a motor without it means a door you cannot open when the power is out, which is exactly when you want to get a vehicle off the street.
The auto-reverse test is done in front of you: an obstruction placed under the closing door, the door striking it, and the door reversing. If it does not reverse cleanly, it is not finished.
010 500 1849 · WhatsApp us · Emergency call-outs 24/7, every day of the year
How it works
The same order on every job, whether it is a single household door or a run of doors in one complex.
Opening, headroom, side room, backroom, floor level and power position recorded on site.
Door type, material, finish, motor model and safety equipment written out and priced.
Existing door, frame and hardware stripped out and taken away for disposal.
Tracks set level and plumb, shimmed to the opening, and the sections hung.
Springs specified to the finished weight and wound to the calculated turns.
Motor commissioned, safety beams tested, auto-reverse demonstrated, remotes handed over.
Coverage
Technicians are dispatched from Katherine Street in Sandton, which puts Wendywood inside the 20 minute window for emergency call-outs and usually same or next working day for standard bookings.
Openings in this part of the footprint are rarely square, which is normal for the age of the housing. Tracks get shimmed to the door's true vertical line rather than to the wall, and the bottom seal is picked to take up whatever the floor does across the width.
The same run covers Sandton, Sandown, Sandhurst and Parkmore, so a technician already working nearby can often be routed to Wendywood the same day. If your suburb is not listed, it is worth calling — the Sandton service area extends beyond the pages published so far.
Anything that leaves a property unsecured is dispatched ahead of standard bookings at any hour — see emergency garage door service.
Why us
In writing on every garage door installation job, alongside the manufacturer warranty on parts.
Not an out-of-area add-on. Wendywood is part of the Sandton run and is covered by the same technicians.
The motor comes off and the door is tested by hand before anything is blamed — which is how a healthy motor avoids being replaced.
Balance, travel limits, force settings and auto-reverse are all retested against a real obstruction before we leave.
Garage Door Installation in Wendywood often turns up alongside garage door replacement in Wendywood and garage door motor installation in Wendywood. All of them are covered by the same technicians on the same visit where possible.
We cover Sandton, Sandown, Sandhurst, Parkmore and Hyde Park on the same run. Wendywood rolls up to garage door services in Sandton.
Reviews
Spring snapped on a Sunday evening and the car was locked in. Technician arrived within the hour and had the door working before nine.
Straight answer on repair versus replace, no upsell. New door fitted the following week and it is noticeably quieter.
Motor kept tripping after load shedding. Diagnosed the board, replaced it, tested it, done.
FAQ
Yes. Wendywood is inside our Sandton service area, and installations here are handled by our own technicians from measurement through to handover. Technicians are dispatched from Katherine Street in Sandton, which puts Wendywood inside the 20 minute window for emergency call-outs and usually same or next working day for standard bookings.
Always. Nothing is ordered from a photograph or a phone description. The site visit in Wendywood takes about twenty minutes and covers the opening size, headroom, side room, backroom, floor level and power position.
A standard single or double sectional door with automation is typically fitted in three to five hours on the day. Where the opening needs preparation or an obstruction has to be worked around, that is flagged in the quote before the date is booked.
Most Wendywood openings we work on take sectional or tip-up doors. Material comes down to exposure and weight — steel for most installations, aluminium where the opening is wide or exposed, timber where the property calls for it.
Yes. The old door and its hardware are stripped out and taken away as part of the installation, so nothing is left standing in a Wendywood driveway waiting for a collection.
In most cases, yes. Bring us a photograph of the neighbouring doors at the site visit and we will specify the closest match available in Wendywood.
Yes — Sandton, Sandown, Sandhurst and the wider Sandton area are covered by the same installation team, which often lets us schedule several nearby jobs in the same week.
24/7 call-outs
After-hours call-outs run seven days a week for doors that will not close, snapped springs and jammed doors — emergency garage door service.
010 500 1849 · WhatsApp us · Emergency call-outs 24/7, every day of the year