Door will not close
An open garage is an open house. We secure the door manually and repair the cause on the same visit where possible.
Mon–Sat 07:00–18:00 · Emergency call-outs 24/7
60–90 minute average response across Sandton
24/7 · Sandton & northern Johannesburg
Door stuck open, spring snapped, cable off the drum or car locked in — we run after-hours call-outs seven days a week, including public holidays.
60–90 minute average response across Sandton across the Sandton, Fourways, Bryanston, Rivonia and Randburg nodes.
60–90 minute average response across Sandton
Phones answered Mon–Sat 07:00–18:00 · Emergency call-outs 24/7 and after hours for emergencies.
What counts as an emergency
An open garage is an open house. We secure the door manually and repair the cause on the same visit where possible.
A snapped spring makes the door dangerously heavy. Do not force it open — we bring correctly sized replacements.
A derailed or snapped cable leaves the door skew and under load. We re-tension both sides, never one.
We release the motor safely and get the door moving so you can get the car out, then repair the fault.
After-hours process
A technician assesses the fault by phone.
We tell you what not to touch while we travel.
Nearest available technician is routed to you.
Door is secured first, repaired second.
Emergency FAQs
An after-hours call-out fee applies outside standard hours. It is quoted to you on the phone before we dispatch, so there are no surprises.
No. Without spring assistance the door can weigh over 100kg and can drop. Disconnect the motor, leave the door where it is and call us.
The full service footprint: Sandton, Fourways, Bryanston, Rivonia, Morningside, Sunninghill, Midrand, Randburg, Rosebank, Bedfordview and Centurion.
011 568 0000 · WhatsApp +27 82 000 0000